VBET cancelled winning bet

On 2020 February 29th I’ve made a deposit of 500 eur to Vbet (my first deposit here). Placed two bets of total 500 eur on Thailand basketball league match Mekong Raptors – ZNO Eagles 1st quarter over 63.5 and over 62.5. 1st quarter ended in 35-38 so the bets are won. Vbet decided to cancel bets and return initial stakes following their rule:

16.1 In case of possible interference in the match result and the formation of the coefficients for the match (including cases of suspicion in match-fixing), Vbet reserves the right to suspend the payments on this event or to cancel the bets on this match, as well as hand over the information on relevant side to the appropriate authorities for further investigation and prevention of similar incidents.

However, they haven’t provided any proof that this match might have been fixed, they only guessing. I have already submitted complain and hoping for any help.

Read the original forum post here :
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