Swedish gambling regulator Lotteriinspektionen has ordered national state-owned horse racing betting operator AB Trav och Galopp (ATG) to strengthen its various monitoring and management controls after identifying a number of faults with the company’s services.
The regulator opted to audit ATG’s various systems after a glitch in currency conversion software used by its partner Churchill Downs Incorporated in 2014 led to several issues with its service offering.
Although the regulator ruled that ATG’s handling of games is no different to rival operators, it did identify a number of deficiencies that have impacted ATG’s ability to manage such incidents.
As a result, the regulator has ordered ATG to strengthen its control over transactions that deviate from the expected playing patterns as well as improve its real-time monitoring of odds changes.
ATG has also been ordered to establish a decision-making structure to agree on which features identify abnormal playing patterns.
The operator must also undertake risk assessments of international and domestic games while taking action to meet and manage these risks.
ATG must also review the registration of foreign exchange, establish job descriptions for staff that are responsible for the safety of the games, as well as establish a strategy for the steps that should be taken to ensure the suitability of its partners.
“The measures taken will result in a greater awareness and preparedness to manage risks associated with ATG’s products,” the Lotteriinspektionen said in a statement on its website.
source : www.igamingbusiness.com