A TopBet Sportsbook (SBR rating D) player has claimed that he requested a payout of $1,500 on November 11.
He provided all necessary documents to satisfy the terms of the online sportsbook’s Know Your Customer (KYC) process.
Nearly one month later, he has yet to be paid and has been advised of delayed processing.
Sportsbook Review reported that Topbet added bitcoin as a deposit method on December 2. The betting site said that it would be soon rolling out bitcoin as a withdrawal option through their cashier and that a handful of accounts had already been enabled for payouts manually prior to the cashier software update.
Topbet should be willing to switch player’s withdrawals to bitcoin where available so that they can receive their funds in a timely fashion.
Topbet players in need of assistance should put in a sportsbook complaint form.
source : www.sportsbookreview.com