Betjoe block my account without any reason and don’t pay out my winnings

Hello!
I’d like to tell my story about betting in Betjoe. I registered my account at November 2019. I made several bets in a week. And my winnings and losses was not so big. Also I load my documents for verification and they was approved. So, my account was fully verified in December 2019. During December I made few withdrawl request and they were fully paid out during few days. In January 2020 I decided to increase my bets (Betjoe offers high limit for popular markets). I bet only for NBA, for moneyline. At first I lost more than 2000 USD, but after that I win 4500 USD (my current balance).
I decided to withdrawl part of my money. I made withdrawl request at 4th January after two days it was canceled without any reason. I sent e-mail to support@betjoe.com with questions about this cancelation but I didn’t get any answer. I made one more withdrawl request at 7th January. It was also canceled after few days. I tried to contact with them by e-mail, contact form at site, by offline form in their chat. I get no answer from them. After it 10th January I made third withdrawl request for all my winnings. And one more time send messeges to them in e-mail, chat, contact form.
After it they blocked my account. And answered FIRST time to my letter. Their answer:

Hello,

Your account is currently under review by our payments department (payments@betjoe.com)

I have forwarded your email to Arthur, he will be taking care of your case.

Albert
BetJOE Support Team”

I send them (to payments@betjoe.com) letter with inquiry about my situation. Withdrawl/Deposit methods I didn’t change. All my last bets was on big markets (NBA moneyline).

I made complaint in SBR site 15th January. I get e-mail that my complaint accepted. But nobody answers me about it. Also, I send e-mail to help@sportsbookreview.com with inquiry about my complaint. But Also I don’t get answer.

Betjoe didn’t answer a lot of my e-mails. But 20th I get short answer from them:

“Hello,
We will be glad to discuss this with the SBR team.


Arthur


BetJOE.com – Payments Department
www.betjoe.com
Play Big. Win Big. Get Paid FAST!”

SBR team, please, help me to get my winnings from Betjoe. I don’t want to have deals with them
and make bets here. Only one thing that I want is that Betjoe pay out my balance.

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