A BetSolo Sportsbook player has filed a complaint.
The player has claimed that he has a €625 pending withdrawal requested over a week ago.
He claims to have been told that the sportsbook is behind on the payout due to having “many documents to verify” along with cryptic warnings that bonus abusers will not be paid. SBR has asked to see a copy of the correspondence.
The player believes the sportsbook is making excuses and stalling his payout.
This is the second complaint this week against BetSolo Sportsbook.
Sportsbook Review reported that a BetSolo player had his winnings confiscated recently. The player was given no information on why his balance was taken. BetSolo provided a report to Sportsbook Review suggesting that the player’s deposit and playing patterns matched others in a close geographic vicinity, but did not have any common IP address or payment information suggesting the player engaged in multiple accounting.
The case is still being discussed. Without there being a clear link between the player and alleged rule violators, the sportsbook would not have cause to decide not to pay bets that it accepted. BetSolo has pointed out that they are licensed by the KGC. In the event that there is an update on this case, SBR will update the newswire.
BetSolo bettors in need of assistance are asked to submit a sportsbook complaint form.
source : www.sportsbookreview.com
